Members of the Calsoft-ES team have spent several years working with multiple Oracle\Siebel customers helping them define and implement their CRM strategy. Our customers have been able to achieve their overall business goals in time due to rapid solution roll out leading to some of the highest user adoption rates.
We cover all stages of a CRM implementation, right from defining the business and CRM strategy to defining, designing, developing and delivering the solution. When it comes to Siebel Sales, Marketing or Call Center implementations, customers look to Calsoft as one of their most trusted expert and advisor.
Calsoft offers the following services for Siebel implementations:
- Complete end to end full cycle implementation projects
- Defining CRM roadmap
- Best practices consultation for all phases of implementation projects
- Consulting services for Program Management Office
- Change Management consulting for end user communities
- End user training programs
- Business Analysis Services for business process design
- Performance and scalability testing
